Terms of Service

Effective September 30, 2026

This English version is provided for your convenience. If it differs from the Korean version, the Korean version prevails.

Article 1 (Purpose)

These Terms govern the rights, obligations and responsibilities of Ebook Banana (the “Company”) and its users, the conditions and procedures for use, and other necessary matters, in connection with Ebook Banana (ebook-banana.com, the “Service”) operated by the Company.

Article 2 (Definitions)

  1. “Service” means everything the Company provides for turning documents such as PDFs into web-based ebooks (ebook-style web pages) that can be flipped through, and for publishing and hosting them, including templates, the admin screen, traffic statistics and PDF production requests.
  2. “User” means a member or non-member who uses the Service under these Terms.
  3. “Member” means a person who has been issued an account by the Company and operates an ebook site.
  4. “Ebook site” means an ebook-style web page that a Member creates and publishes through the Service.
  5. “Content” means all materials a User uploads or posts to the Service, such as PDFs, images and text.
  6. “Production request” means a User’s request that the Company produce a PDF or ebook.
  7. “Paid Service” means plans, templates and production services that require payment.

Article 3 (Posting and Amendment of the Terms)

  1. The Company posts these Terms under “Terms of Service” at the bottom of the Service so that Users can easily find them.
  2. The Company may amend these Terms to the extent that it does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce.
  3. When amending the Terms, the Company will announce the effective date and the reason for the amendment on the Service at least 7 days before the effective date. For changes that are unfavorable to Users, the announcement will be made at least 30 days in advance, and Members will also be notified separately at their registered contact.
  4. A Member who does not object by the effective date of the amended Terms is deemed to have agreed to them. A Member who does not agree may terminate the contract.

Article 4 (Provision and Change of the Service)

  1. The Company provides the following:
    • Creation and hosting of ebook sites that publish PDFs as ebooks
    • Ebook templates and a Member-only admin screen
    • Access statistics and traffic management for ebook sites
    • PDF and ebook production requests (quotation, production, delivery)
    • Other services determined by the Company
  2. The scope of each plan (daily traffic limit, available templates, etc.) follows what is posted under “Pricing” on the Service.
  3. The Company may change the Service as operationally or technically necessary and will give advance notice of changes that significantly affect Users.

Article 5 (Formation of the Contract)

  1. The contract is formed when a User agrees to these Terms, applies for use in the manner prescribed by the Company, and the Company accepts the application.
  2. The Company may decline an application, or cancel its acceptance afterwards, in any of the following cases:
    • The application uses another person’s name or false information
    • The User has previously been restricted for violating these Terms
    • Providing the Service would cause significant technical or operational difficulty
    • The application otherwise conflicts with applicable laws or these Terms

Article 6 (Account Management)

  1. Members must keep their account and password secure and must not transfer, lend or share them with third parties.
  2. A Member who becomes aware of unauthorized use of the account must notify the Company immediately and follow its instructions.
  3. Members are responsible for damage caused by their own negligence or misuse of the account, except where the Company acted intentionally or negligently.

Article 7 (Fees and Payment)

  1. The Service is divided into a free plan and paid plans. Fees and payment methods for Paid Services are posted under “Pricing” or provided in a quotation.
  2. Templates and features marked as paid are not available on the free plan. If the daily traffic limit of a plan is exceeded, access for that day may be restricted. The limit resets every day.
  3. Payment is made by bank transfer, card payment or another method announced by the Company. Paid Services are provided from the time payment is confirmed.
  4. If the Company changes fees, it will announce the change in advance under Article 3; changed fees do not apply to a period already paid for.

Article 8 (Withdrawal and Refunds)

  1. In accordance with the Act on the Consumer Protection in Electronic Commerce of Korea, a User may request withdrawal of a Paid Service within 7 days of the payment date or the start of use. Withdrawal may be restricted in the following cases:
    • The value of the Service has been significantly reduced because the User has already used it
    • Work made individually to order (a production request under Article 9) has already entered production
  2. Where withdrawal is restricted, the reason is shown in advance on the quotation or guidance screen before payment.
  3. Within 3 business days of receiving a withdrawal or termination request, the Company refunds the amount paid, minus the portion of the Service already provided and any fees or penalties permitted by applicable law.
  4. If the Company fails to provide the Service for reasons attributable to the Company, the full amount is refunded.

Article 9 (Special Terms for Production Requests)

  1. A production request proceeds in this order: ① request received → ② quotation from the Company → ③ payment by the User → ④ production after payment is confirmed → ⑤ completion and notice of the ebook address.
  2. The quotation is based on the content of the request submitted by the User (number of pages, design direction, additional features, etc.). If the request changes, the quotation may change.
  3. The User must provide accurate materials needed for production (PDFs, images, text, etc.). Schedule delays and additional costs caused by late or incorrect materials may be borne by the User.
  4. The scope and number of revisions follow the quotation. Revisions beyond that scope are handled under a separate quotation.
  5. The right to use the finished work passes to the User once payment is made in full. However, rights the Company held originally — such as templates, source code, design assets and common features — do not pass to the User, who may use them to the extent necessary to operate the ebook site.
  6. The Company may showcase the finished work as a case study only with the User’s prior consent.

Article 10 (Obligations of the Company)

  1. The Company will not engage in acts prohibited by law or these Terms and will strive to provide the Service continuously and reliably.
  2. The Company maintains a security system to protect personal information so that Users can use the Service safely, and publishes and complies with its Privacy Policy.
  3. If the Company finds a User’s opinion or complaint justified, it handles it promptly; if handling is delayed, it explains the reason and schedule.

Article 11 (Obligations of Users)

Users must not do any of the following:

  1. Register false information or use another person’s information
  2. Upload or post Content that infringes the copyright, trademark, portrait rights or other rights of others
  3. Upload or post Content that is unlawful or contrary to public morals, obscene, illegal, or defamatory of others
  4. Interfere with the normal operation of the Service, place excessive load on servers or networks, or gain abnormal access through hacking or automated means
  5. Resell the Service for profit or copy or distribute any part of it without the Company’s prior consent
  6. Otherwise violate applicable laws or these Terms

Article 12 (Rights and Responsibility for Content)

  1. Copyright and other rights in Content uploaded by a User belong to the User, who is responsible for the Content and any resulting liability.
  2. The User permits the Company to use the Content to the extent necessary to provide the Service (hosting, storage, reproduction, conversion, transmission and display). This permission ends when the contract ends.
  3. If a third party reports that Content infringes their rights, the Company may take necessary measures under applicable law, such as temporarily suspending the posting of that Content.
  4. After the contract ends, the Company may keep Content for a certain period and then delete it. Members must back up necessary materials themselves before then.

Article 13 (Restriction of Use and Termination)

  1. A Member may request termination at any time, and the Company will process it in accordance with applicable law.
  2. If a User violates Article 11 or interferes with the normal operation of the Service, the Company will request correction and, if it is not corrected, may restrict use or terminate the contract. In urgent cases, the Company may act first and notify afterwards.
  3. When restricting use or terminating the contract, the Company notifies the User of the reason and method. The User may object, and if there is good reason the Company will restore access.

Article 14 (Interruption of the Service)

  1. The Company may temporarily suspend the Service for unavoidable reasons such as system inspection, replacement or failure, loss of communications, or natural disasters.
  2. Advance notice is given for suspensions. If the Service is suspended for unforeseeable reasons, notice is given without delay afterwards.
  3. If the Company ends the Service entirely, it will announce this at least 30 days before the end date and refund the fees for the remaining period of any Paid Service.

Article 15 (Disclaimer)

  1. The Company is not liable if it cannot provide the Service because of causes beyond its control, such as natural disasters, war or communication failures.
  2. The Company is not liable for service disruptions caused by the User, for the content or accuracy of Content uploaded by the User, or for disputes between the User and third parties.
  3. The Company does not compensate for damage related to services provided free of charge unless the Company acted intentionally or with gross negligence.

Article 16 (Damages)

  1. If the Company or a User violates these Terms and causes damage to the other party, that party is liable for the damage, except where there was no intent or negligence.
  2. If the Company receives a claim from a third party because a User violated these Terms, the User must hold the Company harmless at the User’s own responsibility and expense.

Article 17 (Privacy)

The Company protects Users’ personal information as required by applicable law, and the Privacy Policy applies to the protection and use of personal information.

Article 18 (Dispute Resolution and Jurisdiction)

  1. The Company and Users will negotiate in good faith to resolve any dispute arising in connection with the Service amicably.
  2. If a dispute cannot be resolved by negotiation, the Consumer Dispute Resolution Standards (notice of the Korea Fair Trade Commission) and applicable law apply, and any other dispute is brought before the court with jurisdiction under the Civil Procedure Act of Korea.
  3. These Terms are interpreted and applied in accordance with the laws of the Republic of Korea.

Business Information

CompanyEbook Banana
CEOLee Sang-hoon
Business registration no.355-34-01113
E-commerce license no.2013-Chungbuk Cheongju-0558
Address101, 696-25 Bokdae-dong, Heungdeok-gu, Cheongju-si, Chungcheongbuk-do 28603, Republic of Korea
Customer service01035273314
Emailmaster@e-webmake.com

Addendum

These Terms take effect on September 30, 2026.

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